DART Accessibility Information

All DART buses and trains meet Americans with Disabilities Act (ADA) requirements, offering wheelchair lifts and other features to accommodate riders with disabilities.

Travel Training Program

If you need help, free travel training is available. This program helps seniors and people with disabilities understand how to use the public transportation.

Learn More

Reduced Fares for Seniors and People with Disabilities

Reduced fares are discounted fares for senior citizens age 65 or older (with a valid DART photo ID), non-paratransit certified persons with disabilities (with valid DART photo ID), and Medicare card holders.

Certified paratransit-eligible riders may use the bus and rail service free (with valid Paratransit photo ID).
How to obtain a DART senior photo ID.
How to obtain a DART reduced fare photo ID.
View more information about DART fares.

Day Pass $2.00 Single Ride Fare $0.85 Monthly Pass $32.00

Service Animals

Guide dogs and other service animals are permitted on DART vehicles.

Learn More

DART buses

• DART buses offer wheelchair lifts and other features to accommodate riders with disabilities.
  
  
• Seats near the front door are reserved for the elderly and people with disabilities.
  
  
• By ADA standards, wheelchairs must be secured on buses. There are two wheelchair securement locations per bus, each equipped with devices which hold the wheelchairs safely in place. Operators provide securement assistance as needed. Lap/shoulder belts are available upon request.
  
  
• There are stop announcements at major intersections and transfer points provided by automated equipment or bus operators.
  
  
• About one block from your stop, press the plastic strips tape on the flip up seats in the wheelchair securement area. This signals the operator that you want to get off at the next stop.

View more information about boarding a bus with a mobility device.
View more information about riding DART buses.

DART Rail

On November 6, 2010, high-block boarding platforms were removed from service at DART Rail stations. Two spaces in the low-floor, center section of each train are now reserved for persons with disabilities. See more information at www.DART.org/LB.

How to Board DART Rail with a Mobility Device

1. Enter the train through the low-floor center section doors at station platform level.
   
   
2. Look for the priority seating areas; one is located on either side of the rail car.
   
   
3. A blue call button located at each priority seating area will alert the train operator that your destination is the next station stop.

View more information about riding DART Rail.

DART Paratransit Services

DART Paratransit Services provides curb-to-curb public transportation for people with disabilities who are unable to use DART's bus or rail services.

Paratransit services are available in the DART member cities of Addison, Carrollton, Cockrell Hill, Dallas, Farmers Branch, Garland, Glenn Heights, Highland Park, Irving, Richardson, Rowlett, University Park, Plano and DFW International Airport.

Paratransit Services also offer travel training to ADA paratransit-eligible individuals who have the ability to use bus or rail services. Paratransit-eligible passengers with valid Paratransit photo ID ride free on DART Rail and buses and the T.

Paratransit Fares (Effective October 1, 2009)

• Cash: $3.00
• Guest: $3.00
• Paratransit Fare Coupons - 10 trips: $30.00
• Personal Care Attendants - no charge

All eligible riders, regardless of age, must pay exact fare when boarding. Operators cannot give change.

Paratransit Fare Coupons can be purchased online at www.DARTStore.org, at the DART Store at 1401 Pacific (DART Headquarters at Akard Station) or other DART Pass Outlet Locations. Each coupon is good for a one-way fare on Paratransit Services and must be used with a valid Paratransit ID Card.

View more information about DART Paratransit Services, including the eligibility process, certification forms and travel training information.

Additional Resources and Information

View DART service area resource links

The U.S. Department of Transportation is dedicated to ensuring the highest level of emergency preparedness in the event of a disaster. During an emergency, persons with disabilities may require (1) additional assistance with evacuation and (2) transportation to get to a safe place.

More information to help ensure safe and secure transportation for persons with disabilities in the event of disaster or emergency is available at www.dotcr.ost.dot.gov/asp/emergencyprep.asp
(This information will open in a new browser window.)

Back to Top